

This image is contained in the Recovery partition, and if it is intact, it will generally work well. HP preloads most PCs with a compressed Windows Image that can be used to completely restore the PC to its original condition. Factory reset using internal HP image. Here are the following ways to accomplish a factory reset:Ģ) Factory reset using external HP image you makeģ) Factory reset using external HP image you buyĮach of these is discussed in some detail below. You seriously need to consider doing a factory reset with HP media to restore your PC to working condition. I am guessing you did NOT do that - which is why you are having these problems.

You should also NOT be installing Windows onto a laptop from media you created from Microsoft - unless you first went to the trouble to save off your working HP drivers so you could then restore them after the Windows install. Old, working drivers are better than new ones that do not work. You should ONLY use the drivers provided by HP, even if they are old. In some rare situations, video drivers from Intel or AMD actually do work, in nearly all cases, it is a BAD idea to force those drivers onto a laptop.
